Job Posting

Director of Revenue Cycle/Clinic Manager - Clinic
POSITION SUMMARY: The Director of Revenue Cycle and Clinic Manager will be responsible for the operational management and day to day general supervision of the clinic. They will assume responsibility for ensuring and supporting the delivery of quality patient care to the satisfaction of patients, physicians and staff. They will manage and oversee the authorization, coding, billing, claims and collections processes to maximize the productivity and minimize the errors of the revenue cycle process. This position will be responsible and accountable for providing vision and leadership in the development, design and implementation of effective and sustainable processes within the clinic and related areas.


Education: Post-secondary education

Work Experience: 3-4 years' experience in all aspect of revenue and collection processes in a healthcare setting. Management experience in a clinic or hospital setting preferred.

Freedom from illegal use of drugs, and freedom from use and effects of use of drugs and alcohol in the workplace.

Persons who have been found guilty by a court of law of abusing, neglecting or mistreating individuals in a health care related setting are ineligible for employment in this position.


Strong leadership ability with a focus on cultivating a team environment and motivating staff to produce and follow the facilities mission, values and culture.

Adhere to and promote the continued willingness to re-evaluate procedures, policies and structures to implement new systems of operation when changes are required to promote patient and facility health, safety and satisfaction.

Conduct self in a professional, courteous manner with co-workers, staff and the public in order to maintain a cooperative relationship among the healthcare teams and to effectively communicate with all nursing home staff.

Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing specific, current risk of substantial harm to health and
safety of self and others.


Assess methods and processes of clinic and staff and recommend ways to improve efficiency and effectiveness. Develop department objectives, establish staffing patterns and organize work of the department.

Directs and oversees the overall revenue activities of all entities of the South Big Horn County Hospital District, including policies, objectives and initiatives to increase profitability and to optimize the patient financial interaction along the care continuum.

Track numerous metrics related to the patient engagement cycle including record coding error rates and billing turnaround times to develop sound revenue cycle analysis and reporting.

Ensures practice has properly trained staff in sufficient numbers to provide effective and efficient coverage at all times, including back up plans for sick leave and vacation. Manages time reporting and scheduling of clinic staff.

Recruits, interviews and selects high quality candidates and trains new staff members. Responsible for evaluating, counseling, creating performance improvement plans and disciplining clinic staff according to facility policies and procedures.

Play lead role in training providers on documentation requirements and provide feedback, when appropriate, on documentation practices.

Ensure billing and coding for all current and new medical service lines are accurate, consistent, and maximize revenue opportunities.

Manage relationships with payers and providers to generate high reimbursement rates and a low level of denials. Oversee denial management, including reporting, accountability and resolution.

Able to integrate the financial, clinical and billing processes to ensure compliance and maximize reimbursements.

Participates in budget preparation with input from team and ensure established limits are not exceeded.

Develop and coordinate public relations and marketing activities for the clinic to inform the community about services available and increase utilization.

Protects confidentiality within the parameters of federal guidelines and established policy and process as well as compliance with payer and provider contracts.

Additional Information
Position Type : Full Time
Shift : Day

Contact Information
South Big Horn County Hospital District
388 South US Highway 20
Basin, WY 82410
Phone: 307-568-3311

Click Here to fill out our official online application.
Andrew Roberts, DO ~ Family Medicine


~We will be recognized as a premier healthcare provider by striving:

To provide the highest possible quality of healthcare services in a professional way within the framework of every available and reasonable resource.
To utilize creative and innovative ways to provide for the healthcare needs of the community.