Clinic registered nurse is responsible for managing the clinical operations and nursing care for the promotion, maintenance and restoration of patient’s health and wellness within their scope of practice. This position will oversee and provide a deliberate patient and family centered partnership with the healthcare team that facilitates a seamless patient experience. The clinic RN will work with the healthcare team to maximize the patient’s health outcomes and the patient experience by identifying patient and family needs, completing pre-visit planning, supporting the clinic visit and providing closure to the clinic visits.
MINIMUM QUALIFICATION STANDARDS:
Education: Graduate of an accredited school of nursing.
Licensure: Must possess a current, valid RN license in state of practice, temporary RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required.
Work Experience: Minimum of 2 years working as a nurse in a clinic setting
Free from illegal use of drugs, and free from use and effects of use of drugs and alcohol in the workplace.
Persons who have been found guilty by a court of law of abusing, neglecting or mistreating individuals in a health care related setting are ineligible for employment in this position.
SKILLS AND KNOWLEDGE REQUIREMENTS:
• Strong verbal and written communication skills
• Assessment, planning, implementation and evaluate patients in clinic setting
• Ability to analyze information, consider underlying medical conditions and integrate that information into the overall picture of the patient’s health status, articulating information to the provider.
• Creating a safe, welcoming, and efficient environment
• Experience with electronic medical records
• Leadership skills with focus on empowering and motivating
• Basic Computer knowledge
• Excellent Customer Services skills
• Phone etiquette
• Medical teamwork
• Attention to detail
• Organization and Scheduling
• Friendly Bedside manner
• Supply management
• Knowledge of infection control standards of practice
• Predict and Anticipate patient and provider needs
• Critical thinking and extensive problem-solving skills
• Extensive knowledge of procedures within Clinic/ Physician Office setting
Promote facility mission, vision and values through daily work assignments; communications with co-workers, patients and families; practice accountability in work product; and advocate for higher quality of care.
Strong leadership ability with a focus on cultivating a team environment and motivating staff to produce and follow the facilities mission, values and culture.
Adhere to and promote the continued willingness to re-evaluate procedures, policies and structures to implement new systems of operation when changes are required to promote patient and facility health, safety and satisfaction.
Will engage every customer encounter with a high degree of service excellence focusing on creating a welcoming environment, anticipating customer needs and providing excellent communication at all levels of the encounter to help the customer feel at ease, informed and confident in the care received.
Ability to work independently and manage multiple projects and activities simultaneously. Must be able to prioritize projects and handle change productively when assigned additional tasks/projects.
Conduct self in a professional, courteous manner with co-workers, staff and the public in order to maintain a cooperative relationship among the healthcare teams. Always adhere to a philosophy and culture of teamwork and cooperation.
ESSENTIAL JOB FUNCTIONS:
Coordinate clinical flow to ensure high quality care is provided to each patient in an efficient manner.
Assess methods and processes of clinic and staff to recommend ways to improve efficiency, effectiveness and patient satisfaction. Develop department objectives, establish staffing patterns and organize work of the department.
Assist and facility patients in obtaining medical services, including scheduling patients as appropriate, triaging patients, and assessing patients who walk-in to the clinic seeking services.
Take and record vital signs, recognize any variances, outliers or red flags, and take appropriate action.
In coordination with Primary Care Provider (PCP), counsel patients and families regarding health education needs, preventative health, and chronic conditions. Ensure all patients receive information about their plan of care and educational materials upon completion of their visit.
Fill in for MA’s as needed, which can include and is not limited to preparing patients to be seen by the clinic practitioner-taking patient history, determination of the chief complaint, and providing patient education.
Support providers by, and is not limited to, processing medication refills, obtaining pre-authorizations, and completing referrals to specialty providers.
Administer injections to include, implementation of immunization program and all required aspects for compliance with immunizations.
Oversee all aspects of the management of the clinic including, but not limited to, equipment maintenance, ordering supplies, ensuring all patient rooms are appropriately stocked with supplies each day, and maintaining a clean environment.
Oversee MA’s work duties and performance, including training, education, communication, and quality of care.
Recruits, interviews and selects high quality candidates and trains new staff members. Responsible for evaluating, counseling, creating performance improvement plans and disciplining clinic office staff according to facility policies and procedures.
Create, implement, educate, and maintain clinic protocols, procedures and standing orders with the approval of clinic practitioners.
Promptly responds to patient inquiries via telephone call and/or walk-ins.
Assist practitioners with maintaining a timely schedule for seeing patients and completing documentation requirements.
Ensure patient confidentiality is maintained in accordance with HIPAA.
Observes all Federal, State, and local laws, rules, regulations and all facility policies and procedures.
In conjunction with management, create, implement, and manage new clinical outreach programs, to include but not limited to, rural health nurse visits, specialty clinics and new service line ventures.
Assist provider with low-risk procedures.
Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing specific, current risk of substantial harm to health and safety of self and others.
NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent’s immediate manager.
PHYSICAL, PSYCHOLOGICAL AND ERGONOMIC REQUIREMENTS:
• Essential functions are carried out in a variety of positions including standing, stooping, bending, squatting, lifting and/or sitting. Virtually all positions require the ability to move freely through the building.
• May have long periods of time standing.
• Lift, carry, turn and manipulate items with a weight of 50 lbs. or more.
• Exposure to infectious material.
• Exposure to the stresses associated with an intimate, care environment that delivers care and services to the disabled, cognitively impaired, and acutely ill and injured.
Position Type : Full Time
Shift : Day
South Big Horn County Hospital District
388 South US Highway 20
Basin, WY 82410